Refund policy
This document contains all mandatory legal and store policies for LabelSmile™. You can copy and paste each section directly into your Shopify Admin (Settings > Policies or Online Store > Pages).
1. Return & Refund Policy
60-Day Risk-Free Money-Back Guarantee
At LabelSmile™, we stand behind the quality and effectiveness of our Hydroxyapatite Toothpaste Tablets. We want you to try LabelSmile™ with complete confidence.
If you are not 100% satisfied with your results after using our product, we offer a 30-Day Risk-Free Money-Back Guarantee.
How to Claim Your Refund:
- Contact our support team within 30 days of receiving your order at support@labelsmile.com or call us at +1 917-814-5583.
- Provide your Order Number and a brief explanation of why you are requesting a refund.
- Our customer care team will inspect your request and provide return instructions if applicable.
- Once processed, your full refund (excluding original shipping fees) will be credited back to your original payment method within 3 to 5 business days.
Damaged or Incorrect Orders:
If your package arrives damaged, defective, or incorrect, please email us immediately at support@labelsmile.com with a photograph of the item and box. We will issue a free replacement or full refund right away.